Samsung Neo QLED: understanding the One Connect Box

A simple idea: separating the screen from the connections

On compatible models, a single cable — marketed as "One Invisible Connection" ("One Clear Connection" in Australia and New Zealand) — links the screen to a separate box, the One Connect Box, which gathers all of the device's ports. This design lets the screen sit on the wall without a tangle of visible cables, with all the connectivity staying grouped in a box that can be tucked away nearby.

Ventilation you shouldn't overlook

Both the TV and the One Connect Box need at least 10 cm of clearance from walls, furniture, or other surrounding objects. Insufficient ventilation can raise the internal temperature, with a risk of fire or malfunction as a result.

Handling the cable carefully

The One Connect cable contains a genuine power circuit: it should never be bent excessively, crushed, or put under significant mechanical strain. The box itself should never be used upside down or stood on its end.

A handy accessory for wall installation

The included One Connect cable holder lets you tidy the cable along the wall during a wall-mount installation, for a visually clean result.